City Index review and tutorials

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City Index logo

Detailed City Index Review 2021: Forex, CFD'S and Crypto Regulated Broker

Established spread betting, forex and CFD broker with over 30 years in the business. Regulated around the globe.

CityIndex CFD, Currency and spread betting broker

New City Index broker review – 2021 Update

City Index is an industry-leading agent for currency, CFDs, and spread betting. We review their offering. A comprehensive look at trading programs, mobile programs, charges, demo accounts, and much more.

City Index Forex Broker Review 2020
City Index Review: brokers website

A Quick Jog Through History

Prior to having a look at City Index consumer testimonials, it helps to have a little context around their rise to fame. The United Kingdom business was formed in 1983, which makes it an industry veteran with more than thirty years of experience. It was only in 2001 that CFD trading has been introduced. In 2005 the purchase of the IFX Group happened, procuring FX agent IFX Markets and the spread betting supplier

In November 2014, City Index was purchased by Gain Capital Holdings. This movement helped create an internet trading firm with over 235,000 financed accounts and $3.1 trillion in yearly trading volume.

The business has unsurprisingly expanded in the past few years and today has office locations in London, Dubai, Sydney, Shanghai, Hong Kong, and Singapore, to name only a couple. They concentrate their operations in four chief areas:

  • UK
  • Australia
  • Singapore
  • The Middle East

Clients of these areas can opt to trade in the spot market, CFD marketplace or they could spread bets. In reality, they offer an extensive product listing, such as:

  • 21 market indices
  • 84 currency pairs
  • 12 kinds of bonds
  • 25+ commodities
  • 5 kinds of metals
  • 4,500+ international shares
  • Alternatives on three interest rate markets
  • Cryptocurrencies, such as bitcoin and ethereum

Minimum Account Deposit

Head to the City Index homepage and you’ll get a look at the minimum initial account deposit that is £100 or $100 AUD. This is to be sure you have sufficient funds to pay for the margin demands of your very first trade and also to defy any significant moves from your position.

Minimum stakes and wager sizes for spread betting are as low as 50p per point, whereas the minimum transaction size for CFD trading is just one CFD.

But, minimal deposit requirements might change based upon where you are, account type, and instrument of interest. Therefore, go over to their official site prior to downloading their applications, log in and begin to trade.

Spreads & Commissions

You won’t pay any commissions for spread betting and CFD trading. Having said this, there’s a minimal equity CFD commission of $25.

Individuals interested in forex trading can discover the EUR/USD for as low as 0.5 pips. In general, fixed prices and spreads are all around the business-standard.

You might even trade on leverage. This is fundamentally a loan that might help you capitalize on a chance. But trading on margin may also minimize losses and you don’t wish to become among many who walks away from the markets empty-handed after a margin call.

Other Trading Charges

City Index is relatively transparent concerning further charges. The principal cost to know is that a monthly inactivity charge of  £12 (or equivalent) in case you don’t use your accounts for over 12 months.

You’ll also cover a little financing fee on your bitcoin exposure should you hold a position overnight. But if you are you need to prevent all overnight fees.

Regrettably, City Index doesn’t currently provide any kind of welcome bonus or other promotional offerings. But keep your eye on their official site since this may well change.

City Index Trading Platforms

City Index customers receive a choice of three distinct trading platforms. These are:

1. Advantage Web

As its name implies, this really is an online platform. Getting going is fast and simple as no setup is needed. You are able to customize the design or you could pick involving the two workspace displays.

Edge traders have access to a heat map to stay informed about market upgrades. Edge Internet uses HTML 5 graphs and provides over 80 different technical indicators. Additionally, there are several risk management programs to help protect you from considerable losses.

City Index Review: Trading Dashboard
City Index Review: WhatchList

In addition to this, the platform provides all of the typical features you would expect, including historic information feeds, placing ensured and trailing stop losses, in addition to different kinds of market requests.

2. Web Trader

Internet Trader is the brand new Forex Currency trading platform that City Index published in late 2018.

Among other items, it features quick and dependable HTML5 technologies for optimal performance and consumer trading expertise. It provides completely customizable trading software. This permits personalization and flexibility over multiple windows.

Additionally, it provides advanced graphs, including custom indexes and precision drawing tools. This makes exploring trades considerably easier and conserves working out the system.

Intelligent trading instruments such as smarter commerce tickets and innovative risk management tools have also been included, simplifying several manual procedures. The platform also provides curated market info including detailed market evaluation to spot trading opportunities or instant additional research. City Index is extremely proud of the new offering — it’s available as either a live account or with a demo account, therefore it may be checked out danger-free.

3. AT Guru

More seasoned traders might choose City Index’s more complex system, AT Pro. Additionally, there are backtesting capabilities. And of course, you can construct specific trading templates with the aid of the AT Guru’s Development Studio.

This stage could be an appropriate option if you’re trying to exchange a sensible quantity every day, and also you need access to fiscal calendars and smart volume indexes.

4. MetaTrader 4

Elect for this program and you obtain an advanced charting package, a massive selection of technical indicators as well as ample customizability choices.

APIs are encouraged so automatic trading is also offered. What’s more, the system is reliable and simple to navigate. And of course that there are a plethora of online seminars you may take to take advantage of the platform.

So if your technique is scalping or news plans, the MT4 platform ought to be able to meet your requirements.

Verdict on Trading Platforms

This City Index agent review found customers were extremely happy with both the width and depth of programs on offer. There is something for all sorts of intraday dealers.

Mobile Apps

As soon as you enroll and have selected from the assortment of goods and markets, then you could even download the City Index program. In the program, you are able to conduct technical evaluations, respond to market information, check your rankings, and enter and exit positions while on the go. In reality, you may get:

  • Price alarms
  • Historical data
  • Economic calendar
  • Live streaming graphs
  • Personalised watch lists
  • Device syncing capacities
  • Complex charting package
  • Live announcements from Reuters

User testimonials report elevated levels of satisfaction with City Index’s phone offering. And of course, it is possible to get help via their live chat service from in the program. In addition to this, navigation is searchable, irrespective of whether you would like to monitor account gains or customize graphs.

Despite asserting testimonials, trading out of the phone simply would mean that you lose out on the detailed functionality given by the desktop platforms.

Methods of Payment

Before it is possible for you to generate earnings trading gold and oil futures, you’ll have to finance your City Index account. Deposits can be made through:

  • Debit cards
  • Credit cards
  • Bank wire transfer

Withdrawing your funds could be carried out in precisely the exact same manner. But note that the minimum withdrawal amount is £50 / $50 or your remaining account balance (whichever is cheapest ). The maximum withdrawal per trade is £20,000/$20,000. It typically requires three to five times for global withdrawals and one to 2 days for the national withdrawing of cash.

In the end, if you’d like to get a same-day payment employing a CHAPS bank transfer, you’ll need to pay a £25 charge.

City Index Accounts

City Index provides their typical accounts, for which the deposit is £100/$100 followed by £25/$25 for subsequent deposits. You may encounter zero commissions on spread betting and CFDs, besides equity CFDs.

But you have the alternative of a VIP account. This You’ll Get a number of benefits, such as:

  • Flexible margin rates
  • Interest paid on money balances
  • Invites to exclusive VIP occasions
  • Increased rates of commerce implementation
  • A senior sales dealer on-hand 24 hours a day

Regrettably, qualifying to get a VIP account requires consent from the City Index VIP team. But if you do qualify then you might find an improved forex and options trading expertise, in addition to better spread gaming deals.

Demo Accounts

City Index Trading Demo accounts
City Index Review: Trading screenshot

City Index provides two free demo practice accounts. It’s possible to learn how to exchange, conduct market analysis and become knowledgeable about the markets. The MT4 demo accounts can be obtained for 12 months and you’ll get £10,000 virtual money to begin training with.

The second alternative is a normal City Index demo account. When you start this account, you receive unlimited access to the City Index trading platform and £2,500 in virtual money to have fun with.

Customer testimonials rate the demo accounts favorably. This is because as soon as you’ve got your demo login information, you receive access to real-time pricing on thousands of markets, such as stocks and bitcoin. Additionally, you receive access to all of the features found within their own trading system, which also makes it a wonderful way to test drive their applications.

City Index graph
City Index Graph

Many leading dealers begin with a demo account. So as soon as you’ve built your confidence up and got great at a few strategies, you may then shut your spread betting demo account and begin financing your live commerce account.

Additional Capabilities

City Index spread and forex betting user testimonials frequently highlight the number of useful added features are available, such as:

  • Market News and Analysis – Each day accounts on markets, forex and financial news are published. In addition to this, comprehensive technical evaluation, alongside charts and specialist analysis are published.
  • Recognia – The specialized evaluation portal site is powered by Recognia and worth researching. The portal site scans and tracks the markets for routines which could cause potentially lucrative opportunities.
  • Signal Alarms — City Index provides a real-time alarm service through text and email. This might help you keep you in the know when it comes to new developments so it is possible to expect price changes.
  • Historical Information – City Index eases access to historic data, via an easy Excel plugin. This permits you to see all appropriate instrument info in a single easy-to-digest and format that is compatible.
City Index - CFD trading

Along with helpful technical characteristics, head for City Index’s own trading academy and you’ll discover video tutorials and ideas about the best way best to utilize City Index and the best way to exchange to the best of your skill. Actually, the coach in lots of the tutorials is Kathleen Brooks; the Research Director of City Index. She’s often asked to appear on global news stations and give insight on financial markets.

Fortnightly webinars and comprehensive user manuals are also offered. These may demonstrate the way you can capitalize on moves in share costs, and the way to navigate My Account, in addition to helping you identify and track routines. Additionally, there are free seminars for both beginners and advanced traders stored inside their offices.

Overall then, if you choose City Index vs FXCM, Plus5000, along with other competitions, you’ll discover an equivalent number of additional features and functionality that is useful. If anything, their instructional tools really exceed many brokers that are similar.

Regulation & Licence

City Index has built a reputation as a dependable and trusted CFD, spread betting, and foreign exchange broker. This can be demonstrated from the fact that they are governed by eight regulatory bodies across the globe:

  • In Singapore, the company falls under the authority of the Monetary Authority of Singapore (MAS).
  • City Index is regulated in Australia by the Australian Securities and Investments Commission (ASIC).

As a consequence of legislation, City Index must adhere to certain regulations and rules about safeguarding your own capital. This means clients could be at less risk of losing their funds in case of particular situations, like the business going bankrupt.


There are a number of benefits to with City Index, such as:

  • Competitive and tight spreads
  • Sleek and easy-to-use sites
  • Low first deposit demands
  • Regulated with more than thirty decades of expertise
  • Option of three trading platforms, all with glowing reviews
  • Broad assortment of tools, such as bitcoin trading, ETFs, and much more


  • Restricted access to demonstration account
  • No deposit bonuses or promotions
  • Does not accept traders in the USA
  • Limited regional support to manage complaints and problems
  • Limited capability to contact other dealers, decreasing the social trading component

Trading Hours

In reality, City Index facilitates 24/7 trading using their varied product listing.

Simply go over to the City Index site for the opening and closing times for the markets you are considering. There you’ll also find information on bitcoin trading hours, also market hours during vacations.

Contact & Client Care

On the entire customer testimonials section, users are impressed by City Index’s client service. You receive 24/5 support through the telephone and email.

Head to their site to locate the helpline phone number where you’re based. You are able to get help when it comes to forgotten usernames and passwords, in addition to any other login issues. Furthermore, if the site is down or not functioning, hotline phone service is possibly the most appropriate plan of action.

You can get help in all the following languages:

  • English
  • Spanish
  • German
  • Polish
  • Arabic
  • Chinese

Additionally, reviews reveal their chat service is very efficient with minimal waiting times and availability via some of their web pages. They ought to be able to assist you with financing fees, financial announcements, withdrawal issues, in addition to technical difficulties.

The Help and Support page located on their site also needs to have the ability to deal with most inquiries. It’s really much more comprehensive than the rivals’ FAQ pages. Obviously, you could always email them, too.

With all these alternatives, it’s perhaps unsurprising to understand CityIndex has got a BrokerNotes triple AAA service score.

Safety & Security

Head to trading sites, forums or see newsletters and you’re going to see a growing concern about consumer safety. All client’s funds are kept in segregated grade 1 bank account and forex, CFD trading, and spread betting are seen as safe at City Index.

The business also has modern encryption technologies that help keep user information and data protected. In addition to that, in case of liquidation, customers may receive reimbursement of up to £50,000 from the FSCS.

City Index Verdict

The broker has played an integral role in driving innovation throughout the internet trading world in recent decades. It’s perhaps unsurprising then users hold favorable opinions of their organization’s offering. You can get three trading platforms to choose between, exceptional educational tools, in addition to excellent training programs for new traders.

So take City Index vs CMC, IG Markets, EuropeFX in addition to some other opponents and they remain one of the best in positions. Having said this, to score much higher in testimonials, it’d be helpful to find out more promotions and provides for potential customers. Yet even with no deals, City Index seems set to keep on bringing clients from the UK all the way to Asia as favorable user testimonials continue flooding in.

Accepted Countries

CityIndex only accepts dealers from the United Kingdom, Australia.

City Index trading information

£1000 Switch Bonus For Professional Traders
CFD, Forex, Crypto, Stocks, Options, Spreadbetting
Demo Account
Min. Deposit
Min. Trade
0.01 Lots
Regulated By
MT4 Integration
Mobile Apps
Auto Trading
Automated trading capabilities via MT4 trading platform
Trade Signals
Islamic Account
City Index logo




FTSE Spread
1 pt
0.8 pips
Oil Spread
Stocks Spread


BTC 0.5%, ETH 1%

Official City Index Registration

City Index logo


If you are the owner of this platform you can manage this account. First you need to claim the ownership of the platform.

City Index logo
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